.sfp-portal{--sfp-navy:#071225;--sfp-navy-2:#0d1b2f;--sfp-blue:#1267f1;--sfp-blue-2:#2f80ff;--sfp-border:#dfe5ef;--sfp-text:#101828;--sfp-muted:#667085;--sfp-soft:#f5f8fc;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;max-width:1180px;margin:32px auto;color:var(--sfp-text)}
.sfp-portal *{box-sizing:border-box}.sfp-portal a{color:var(--sfp-blue);text-decoration:none}.sfp-support-hero{overflow:hidden;border-radius:24px;background:radial-gradient(circle at 78% 40%,rgba(47,128,255,.32),transparent 28%),linear-gradient(135deg,var(--sfp-navy),var(--sfp-navy-2));color:#fff;box-shadow:0 22px 60px rgba(7,18,37,.22);margin-bottom:28px}.sfp-hero-topbar{display:flex;align-items:center;gap:14px;padding:22px 28px;border-bottom:1px solid rgba(255,255,255,.08)}.sfp-brand-mark{width:48px;height:48px;border:2px solid rgba(47,128,255,.9);border-radius:14px;display:grid;place-items:center;font-weight:900;color:#73adff;background:rgba(18,103,241,.1);letter-spacing:-.04em}.sfp-brand-text{display:flex;flex-direction:column;line-height:1.05;text-transform:uppercase}.sfp-brand-text strong{font-size:22px;letter-spacing:.02em}.sfp-brand-text span{font-size:11px;letter-spacing:.09em;color:#b8c7dc;margin-top:6px}.sfp-portal-nav{margin-left:auto;display:flex;gap:24px;font-weight:700}.sfp-portal-nav a{color:#eef5ff}.sfp-hero-main{display:grid;grid-template-columns:1.2fr .8fr;align-items:center;gap:28px;padding:54px 36px}.sfp-eyebrow{margin:0 0 6px;color:#4c94ff;font-weight:800;text-transform:uppercase;letter-spacing:.08em}.sfp-hero-main h2{font-size:56px;line-height:1;margin:0 0 16px;color:#fff;letter-spacing:-.04em}.sfp-hero-main p:not(.sfp-eyebrow){font-size:18px;max-width:560px;color:#d8e2f0;margin:0}.sfp-hero-visual{justify-self:center;width:240px;max-width:100%;display:flex;align-items:center;justify-content:center;filter:drop-shadow(0 0 36px rgba(18,103,241,.28))}.sfp-hero-shield{display:block;max-width:100%;height:auto;width:220px}.sfp-notice{background:#ecfdf3;border:1px solid #abefc6;color:#067647;border-radius:14px;padding:14px 16px;margin-bottom:18px;font-weight:700}.sfp-portal-grid{display:grid;grid-template-columns:minmax(0,1.45fr) minmax(300px,.85fr);gap:28px;align-items:start}.sfp-panel{background:#fff;border:1px solid var(--sfp-border);border-radius:18px;padding:26px;box-shadow:0 16px 40px rgba(15,23,42,.08)}.sfp-panel-heading{display:flex;align-items:center;gap:16px;padding-bottom:22px;margin-bottom:22px;border-bottom:1px solid #e8edf5}.sfp-icon-badge{width:56px;height:56px;border-radius:999px;background:linear-gradient(135deg,var(--sfp-blue),var(--sfp-blue-2));color:#fff;display:grid;place-items:center;font-weight:900;font-size:24px}.sfp-panel h3{margin:0;color:#101828;font-size:26px;letter-spacing:-.02em}.sfp-panel-heading p,.sfp-help-panel p,.sfp-muted{margin:4px 0 0;color:var(--sfp-muted)}.sfp-ticket-form label{display:block;font-weight:800;margin:17px 0 8px}.sfp-ticket-form input,.sfp-ticket-form select,.sfp-ticket-form textarea{width:100%;border:1px solid #cfd8e6;border-radius:12px;padding:14px 16px;font-size:16px;background:#fff;color:#101828;transition:border-color .15s,box-shadow .15s}.sfp-ticket-form input:focus,.sfp-ticket-form select:focus,.sfp-ticket-form textarea:focus{outline:0;border-color:var(--sfp-blue);box-shadow:0 0 0 4px rgba(18,103,241,.12)}.sfp-ticket-form textarea{resize:vertical;min-height:150px}.sfp-check{display:flex!important;align-items:center;gap:10px;margin-top:18px!important}.sfp-check input{width:18px;height:18px}.sfp-diagnostic-note{margin:10px 0 22px;padding:13px 14px;border:1px solid #b9d7ff;background:#eff6ff;color:#344054;border-radius:12px;font-size:14px}.sfp-primary-button{width:100%;border:0;border-radius:12px;background:linear-gradient(135deg,var(--sfp-blue),#0558dc);color:#fff;padding:15px 18px;font-size:16px;font-weight:900;cursor:pointer;box-shadow:0 12px 26px rgba(18,103,241,.24)}.sfp-secure-note{text-align:center;color:#667085;font-size:14px;margin:18px 0 0}.sfp-side-rail{display:grid;gap:24px}.sfp-mini-panel{padding:24px}.sfp-side-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:16px}.sfp-side-heading h3{font-size:24px}.sfp-side-heading a{font-weight:800}.sfp-ticket-card{border:1px solid #dfe5ef;border-radius:14px;padding:16px;margin:12px 0;background:#fff}.sfp-ticket-card-top{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.sfp-ticket-card strong{font-size:17px;line-height:1.25}.sfp-ticket-card span,.sfp-ticket-card small{display:block}.sfp-ticket-card span{margin-top:8px;color:#344054}.sfp-ticket-card small{margin-top:8px;color:#98a2b3}.sfp-ticket-card em{font-style:normal;text-transform:capitalize;border-radius:999px;padding:5px 10px;font-size:12px;font-weight:800;background:#eef2ff;color:#1e40af;white-space:nowrap}.sfp-ticket-card em.sfp-status-closed,.sfp-ticket-card em.sfp-status-resolved{background:#dcfce7;color:#166534}.sfp-ticket-card em.sfp-status-escalated{background:#fee2e2;color:#991b1b}.sfp-help-panel h3{font-size:22px}.sfp-help-panel a{display:inline-block;margin-top:12px;font-weight:900}
@media(max-width:900px){.sfp-portal{margin:18px auto}.sfp-hero-main{grid-template-columns:1fr;padding:36px 26px}.sfp-hero-visual{display:none}.sfp-hero-main h2{font-size:42px}.sfp-portal-grid{grid-template-columns:1fr}.sfp-portal-nav{display:none}}
@media(max-width:520px){.sfp-support-hero{border-radius:18px}.sfp-hero-topbar{padding:18px}.sfp-brand-mark{width:42px;height:42px}.sfp-brand-text strong{font-size:17px}.sfp-brand-text span{font-size:9px}.sfp-hero-main{padding:30px 20px}.sfp-hero-main h2{font-size:34px}.sfp-panel{padding:20px;border-radius:16px}.sfp-panel-heading{align-items:flex-start}.sfp-panel h3{font-size:22px}}
.sfp-brand-logo{width:54px;height:54px;object-fit:contain;border-radius:14px;background:rgba(255,255,255,.08);padding:6px;box-shadow:0 10px 26px rgba(0,0,0,.22)}

/* Sidebar-safe compact support widget */
.sfp-widget-box{box-sizing:border-box;width:100%;padding:16px;border:1px solid #d9e2ef;border-radius:16px;background:#fff;box-shadow:0 8px 22px rgba(15,23,42,.08);font-family:inherit;color:#102033}
.sfp-widget-head{margin-bottom:12px}
.sfp-widget-head strong{display:block;font-size:17px;line-height:1.2;color:#0f2742}
.sfp-widget-head span{display:block;margin-top:4px;font-size:12px;line-height:1.35;color:#64748b}
.sfp-widget-form{display:grid;gap:9px;margin:0}
.sfp-widget-form input,.sfp-widget-form select,.sfp-widget-form textarea{box-sizing:border-box;width:100%;max-width:100%;min-height:38px;padding:9px 10px;border:1px solid #cbd5e1;border-radius:10px;background:#f8fafc;color:#0f172a;font-size:14px;line-height:1.3}
.sfp-widget-form textarea{min-height:88px;resize:vertical}
.sfp-widget-check{display:flex;align-items:flex-start;gap:7px;margin:0;font-size:12px;line-height:1.35;color:#475569}
.sfp-widget-check input{width:auto;min-height:0;margin-top:2px}
.sfp-widget-form button{width:100%;border:0;border-radius:999px;padding:10px 14px;background:#0f2742;color:#fff;font-weight:700;cursor:pointer}
.sfp-widget-notice{margin-bottom:10px;padding:8px 10px;border-radius:10px;background:#ecfdf5;color:#065f46;font-size:13px}

/* v1.5.14: branded compact support widget header. */
.sfp-widget-head-branded{display:flex;align-items:center;gap:10px}
.sfp-widget-logo{width:38px;height:38px;flex:0 0 38px;object-fit:contain;border-radius:10px;background:#f8fafc;border:1px solid #e2e8f0;padding:4px}
.sfp-widget-mark{width:38px;height:38px;flex:0 0 38px;display:grid;place-items:center;border-radius:10px;background:#0f2742;color:#fff;font-weight:800;font-size:13px}
.sfp-widget-title{display:block;min-width:0}
.sfp-widget-title strong{display:block}
.sfp-ticket-filter{margin:0 0 12px}

/*
 * Custom override: darken the form field text.  By default the ticket form
 * inputs use a mid-grey colour which can appear too light for some themes.
 * This override places a deeper shade of navy on input, select and textarea
 * elements to improve readability against light backgrounds.  You can
 * customise this further by editing the hex code below.
 */
.sfp-ticket-form input,
.sfp-ticket-form select,
.sfp-ticket-form textarea {
    color: #0f2742;
}

/* SupportFlow Pro v1.5.17 anti-spam honeypot */
.sfp-hp-field{position:absolute!important;left:-9999px!important;width:1px!important;height:1px!important;overflow:hidden!important;opacity:0!important;}

/* SupportFlow Pro v1.6.0 deployment portal */
.sfp-notice-error{background:#fef3f2;border-color:#fecdca;color:#b42318}
.sfp-notice-neutral{background:#f8fafc;border-color:#d7e0eb;color:#344054}
.sfp-ticket-card{display:block;color:inherit;transition:transform .15s ease,border-color .15s ease,box-shadow .15s ease}
.sfp-ticket-card:hover{transform:translateY(-1px);border-color:#b8cdf1;box-shadow:0 10px 24px rgba(15,23,42,.08)}
.sfp-locked-product{display:grid;grid-template-columns:auto 1fr;gap:4px 12px;align-items:center;margin:17px 0;padding:14px 16px;border:1px solid #cfd8e6;border-radius:12px;background:#f8fafc}
.sfp-locked-product span{font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.06em;color:#667085}
.sfp-locked-product strong{font-size:16px;color:#101828}
.sfp-locked-product small{grid-column:2;color:#667085}
.sfp-kb-suggestions{margin:18px 0;padding:18px;border:1px solid #b9d7ff;border-radius:14px;background:#f4f8ff}
.sfp-kb-suggestions[hidden]{display:none!important}
.sfp-kb-suggestions h4{margin:0 0 12px;font-size:16px;color:#15345f}
.sfp-kb-suggestion{padding:13px 0;border-top:1px solid #d9e6f8}
.sfp-kb-suggestion:first-child{border-top:0;padding-top:0}
.sfp-kb-suggestion h5{margin:0 0 5px;font-size:15px}
.sfp-kb-suggestion h5 a{font-weight:850}
.sfp-kb-suggestion p{margin:0 0 5px;color:#475467;font-size:14px;line-height:1.45}
.sfp-kb-suggestion span{font-size:12px;color:#667085;font-weight:700}
.sfp-kb-suggestion-status{margin:0;color:#475467;font-size:14px}
.sfp-kb-suggestions-foot{margin:12px 0 0;color:#667085;font-size:12px}
.sfp-ticket-view-panel{max-width:900px;margin:0 auto}
.sfp-ticket-view-heading{display:flex;justify-content:space-between;gap:24px;align-items:flex-start;padding-bottom:20px;border-bottom:1px solid #e8edf5}
.sfp-ticket-view-heading h2{margin:0 0 8px;font-size:32px}
.sfp-ticket-view-heading p{margin:0;color:#667085}
.sfp-pill{display:inline-flex;align-items:center;border-radius:999px;padding:7px 11px;background:#eef2ff;color:#1e40af;font-size:12px;font-weight:800;text-transform:capitalize;white-space:nowrap}
.sfp-pill-closed,.sfp-pill-resolved{background:#dcfce7;color:#166534}
.sfp-pill-escalated{background:#fee2e2;color:#991b1b}
.sfp-pill-waiting_support{background:#fff7ed;color:#9a3412}
.sfp-customer-conversation{display:grid;gap:16px;margin:24px 0}
.sfp-customer-message{max-width:82%;padding:17px 19px;border:1px solid #dfe5ef;border-radius:16px;background:#f8fafc}
.sfp-customer-message-agent{margin-left:auto;background:#eef5ff;border-color:#c7dcff}
.sfp-customer-message header{display:flex;justify-content:space-between;gap:18px;margin-bottom:8px}
.sfp-customer-message header strong{color:#15345f}
.sfp-customer-message time{color:#98a2b3;font-size:12px}
.sfp-customer-message p{margin:.45em 0}
.sfp-customer-reply-form{padding-top:22px;border-top:1px solid #e8edf5}
.sfp-customer-reply-form label{display:block;font-weight:800}
.sfp-customer-reply-form textarea{box-sizing:border-box;width:100%;margin:9px 0 14px;border:1px solid #cfd8e6;border-radius:12px;padding:14px 16px;font-size:16px;resize:vertical}
.sfp-ticket-view-actions{text-align:center;margin:22px 0 0}
.sfp-access-error{max-width:720px;margin:50px auto;text-align:center}
.sfp-brand-logo{width:54px;height:54px;object-fit:contain}
.sfp-widget-form .sfp-kb-suggestions{margin:2px 0 4px;padding:12px}
.sfp-widget-form .sfp-kb-suggestion p{font-size:12px}
@media(max-width:620px){.sfp-ticket-view-heading{display:block}.sfp-ticket-view-heading .sfp-pill{margin-top:14px}.sfp-customer-message{max-width:100%}.sfp-customer-message header{display:block}.sfp-customer-message time{display:block;margin-top:4px}}

/* Dedicated secure ticket document (v1.6.4). */
body.sfp-secure-ticket-document{margin:0;min-height:100vh;background:#0b1526;color:#0f172a;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;padding:36px 18px;box-sizing:border-box}
.sfp-secure-ticket-shell{width:min(1040px,100%);margin:0 auto}
.sfp-secure-ticket-brand{display:flex;align-items:center;justify-content:space-between;gap:16px;margin:0 0 18px;padding:0 4px;color:#cbd5e1;font-size:14px}
.sfp-secure-ticket-brand a{color:#fff;text-decoration:none;font-weight:800;font-size:18px}
.sfp-secure-ticket-document .sfp-portal{margin:0}
.sfp-secure-ticket-document .sfp-panel{box-sizing:border-box}
@media(max-width:640px){body.sfp-secure-ticket-document{padding:18px 10px}.sfp-secure-ticket-brand{align-items:flex-start;flex-direction:column;gap:4px}}

.sfp-secure-ticket-brand-left{display:flex;align-items:center;gap:12px}.sfp-secure-ticket-brand-icon{width:42px;height:42px;object-fit:contain;filter:drop-shadow(0 6px 16px rgba(0,0,0,.22))}

/* Ticket-link recovery (v1.6.7). */
.sfp-ticket-recovery-form{display:grid;gap:12px;margin-top:16px}
.sfp-ticket-recovery-form label{display:grid;gap:6px;font-size:13px;font-weight:800;color:#344054}
.sfp-ticket-recovery-form input{box-sizing:border-box;width:100%;border:1px solid #cfd8e6;border-radius:10px;padding:11px 12px;background:#fff;color:#101828;font-size:14px}
.sfp-ticket-recovery-form input:focus{outline:0;border-color:var(--sfp-blue);box-shadow:0 0 0 3px rgba(18,103,241,.12)}
.sfp-secondary-button{border:0;border-radius:10px;padding:12px 14px;background:#0f2742;color:#fff;font-weight:800;cursor:pointer}
.sfp-recovery-privacy{margin:0;color:#667085;font-size:12px;line-height:1.45}

.sfp-ticket-access-panel{max-width:720px;margin:0 auto}.sfp-ticket-access-panel>h2{margin:0 0 12px;font-size:34px}.sfp-ticket-access-panel>p:not(.sfp-eyebrow){color:#667085;margin:0 0 22px}.sfp-ticket-recovery-form{display:grid;gap:16px}.sfp-ticket-recovery-form label{display:grid;gap:8px;font-weight:800;color:#101828}.sfp-ticket-recovery-form input{width:100%;box-sizing:border-box;border:1px solid #cfd8e6;border-radius:12px;padding:14px 16px;font-size:16px}.sfp-secondary-button{border:0;border-radius:12px;background:#0f2742;color:#fff;padding:14px 18px;font-weight:800;cursor:pointer}.sfp-recovery-privacy{margin:0;color:#667085;font-size:13px;line-height:1.5}